PRIVACY POLICY
Updated Nov 9th, 2023
Your privacy is very important to AMG INVESTMENTS, LLC d/b/a HURREM HAMMAM
WELLNESS & SPA. This Privacy Policy describes the principles and practices that apply to
Personal Information (defined below) collected from users of our services (“you”) on our Site
(defined below), in telephone or e-mail communications, or in interviews or surveys.
Any use of this Site and the content derived therefrom is subject to this Policy. HURREM
HAMMAM WELLNESS & SPA has created this Privacy Policy in order to explain our privacy
practices and explain how we collect, use, share and protects user information. This Policy is only
applicable to this Site. This Policy does not apply to third party websites, application, software or
components that can be accessed or that are made available via links on the Site or through the use
of the Services. This Policy should be read together with the Terms and Conditions of the
HURREM HAMMAM WELLNESS & SPA Site and, in case of use of the Services, with the
agreement between User and HURREM HURREM HAMMAM WELLNESS & SPA.
Please read this Privacy Policy carefully. By using the Services and Site, you agree to and accept
all of the terms and conditions set herein. If you are accepting these terms and conditions on behalf
of a company or any other person, you represent and warrant that you have full authority to bind
that company or person to these terms and conditions.
The remainder of this Privacy Policy describes our Personal Information handling practices in
detail.
1. DEFINITIONS
In this Privacy Policy, terms that commence with a capital letter are defined in this Section.
“Guest” means an individual who searches our Services or our Site without being a User.
“User” means an entity that has registered on the www.HURREMHAMMAMS.com website or
mobile application.
“User ID” means the username or identity Users use (with their password) to log into our Site.
“HURREM HAMMAM WELLNESS & SPA,” “us,” “our” or “we” means and its subsidiaries and
affiliates.
“Personal Information” means any information, recorded in any form, about an identified entity,
individual, or an entity or individual whose identity may be inferred from the information. This
includes, for example, contact information, including but not limited to, your name and company
name.
“Services” means the arrangement of the transportation of cargo in interstate or intrastate
commerce by an authorized motor carrier and other related functions available from our Site.
“Session Data” means usage and device information. This includes, for example, the type of
Internet browser and operating system a Guest or User uses, the domain name of the site from
which the Guest or User came, the date, time and duration of the Guest’s or User’s visit to our
Site, the number of visits to our Site, the pages viewed on our Site, the cookies accumulated on
the Guest’s or User’s browser, the type of mobile device the Guest or User uses and the unique
identifier of a Guest’s or User’s mobile device.
“Site” means the www.HURREMHAMMAMS.com site or the mobile site and their respective
sub sites together with the respective content, and the Services available from these sites or sub
sites.
2. CONSENT
BY SUBMITTING PERSONAL INFORMATION TO US, AND/OR BY REGISTERING,
ACCESSING, OR USING OUR SITE, YOU AGREE THAT WE MAY COLLECT, USE AND
DISCLOSE SUCH PERSONAL INFORMATION AND SESSION DATA IN ACCORDANCE
WITH THIS PRIVACY POLICY AND AS PERMITTED OR REQUIRED BY LAW.
If you do not agree with these terms, do not provide any Personal Information to us and do not
register, access, or use our Site. If you refuse or withdraw your consent, or if you choose not to
provide us with any required Personal Information, we may not be able to provide you Services.
Minors
Minors (as defined under the laws of their jurisdiction or residence) are not eligible to use our Site,
register for an account or request, order, or receive Services. We do not knowingly collect Personal
Information from any Minor, and will not use this information if we discover that it has been
provided by a Minor.
Services for Third Parties
If you request or order Services for third parties, you must make sure that you have the right to do
so. By providing the Personal Information of any third party, you represent that you have all
necessary authority and/or have obtained all necessary consents from such entity or individual to
enable us to collect, use and disclose his or her Personal Information as set forth in this Privacy
Policy.
3. WHAT PERSONAL INFORMATION WE COLLECT
We collect only such information as necessary to provide Services to you.
1. When you are just visiting,
2. When you visit our Site as a Guest or User, we collect Session Data,
3. When using the HURREM HAMMAM WELLNESS & SPA mobile site and mobile app,
you may request or order Services within a localized area. If you choose to do so, depending on
the mobile device or application you are using, we may collect your geo-location information to
provide Services. You may at any time disable our collection and use of your location information
by turning location services off at the device level.
When you register as a User
When you register with us as a User, you must provide your name, telephone number, e-mail
address, You must choose a password, which will be required to gain access to portions of our Site
reserved for User use. You may be required to provide additional information to request our
Services.
When you use our Services as a User
When you use our Services as a User, you must provide payment and billing information and any
other information that may be required or related to the Service.
When you Request Services for a third party
When you request Services for a third party, you must provide that third party's name and contact
information, payment and billing information and other information required to provide the
Service.
When you participate in a survey, interview or a focus group
From time to time, we may invite you to participate in a survey or a focus group. You are free to
participate or not. We will collect the responses you provide, and will make them anonymous by
aggregating them with those of other participants.
When we advertise on third party sites
When you visit a site on which we advertise and click through our advertisement, we may place
cookies on your computer or use pixel tags. The information that we collect through this
technology is not personally identifiable.
When you call or write to our Customer Service
When you call or write to our Customer Service, we collect contact information, including, for
example, name, phone number, e-mail or mailing address, and information about the relevant
Service. For example, if you call for assistance with our Services or the Site, we may request your
name, contact information and payment and billing information.
When we send e-mails or e-newsletters
In the event we send e-mails, we may insert a pixel tag in the e-mail to monitor those
communications.
Information You Provide to Us.
We collect information you provide directly to us such as may include your name, email, phone
number, postal address, profile picture, payment information (credit card number),
4. HOW SE USE THE INFORMATION WE COLLECT
We use Personal Information in order to provide the Services, including, but not limited to, the
following:
a. To provide access to the HURREM HAMMAM WELLNESS & SPA website and
applications;
b. To enforce our Terms of Service;
c. To process user registration with the Services;
d. To provide users with information, administrative notices and bulletins, and
communications relevant to user accounts and services;
e. For fulfillment of the Agreement;
f. For billing, invoicing, identification and authentication, and fraud prevention;
g. For internal billing purposes;
h. To facilitate the provision of HURREM HAMMAM WELLNESS & SPA Services;
i. To accommodate inquiries and requests;
j. For purposes provided in the cookie policy;
k. For troubleshooting problems, market research, and detecting and protecting against error,
fraud, or criminal activity;
l. To aggregate visitor statistics in connection with the use of the Services;
m. To diagnose problems with our computer server; and
n. As otherwise set forth within this Privacy Policy
Session Data
We use Session Data to better understand how our Site is navigated to and used, so we can improve
our Site’s content and ease of use, personalize and improve viewing experiences on our Site and
provide relevant information. We may use service providers to collect Session Data on our behalf.
You may opt-out of certain Session Data being collected while you are using a mobile device.
Pixel Tags
We use pixel tags to monitor the open rate of our communications. This helps us understand the
effectiveness of communications we send. We do not use this information for any other purpose.
Survey and Focus Groups
In the event you participate in surveys or focus groups, your participation and responses will be
kept confidential and will not be shared with third parties without your permission.
Aggregated Information
Aggregated information is information recorded in any form about more than one entity or
individual, where the identity of the entity or individual is not known and cannot be inferred from
the information. We may use aggregated information to describe our user base to current or
potential partners, current or potential users, investors and advertisers; after a survey, to understand
and respond to market needs and preferences; or to make recommendations to other users of our
Site.
What we do NOT do
We do not and will not, at any time, request your payment or billing information, User ID,
password or national or state identification numbers in a non-secure or unsolicited e-mail or
telephone communication.
Identity theft and the practice currently known as “phishing” are of great concern to us.
Safeguarding information to help protect you from identity theft is our priority. For more
information about phishing, you may want to visit the Federal Trade Commission website.
5. TO WHOM WE DISCLOSE PERSONAL INFORMATION
From time to time, we may disclose your Personal Information as follows:
a. When HURREM SPA is required to provide information in response to a subpoena, court
order, to other applicable law or legal process;
b. When HURREM SPA has a good faith belief that disclosure is necessary to prevent or
respond to fraud, or to protect the rights, property or safety of HURREM HAMMAM
WELLNESS & SPA, users, and others;
c. If HURREM HAMMAM WELLNESS & SPA merges or is acquired by another company,
is part of a sale of assets user information may be disclosed and/or transferred to tan
acquirer, or successor or assignee;
d. In the event of an insolvency, bankruptcy, or receivership in which information is
transferred to one or more third parties as one of our business assets;
e. When information such as name, email address, and bank account information is collected
during the sign up process, we may share the it with third party service providers, such as
payment providers.
Although HURREM HAMMAM WELLNESS & SPA does not generally disclose personal
information to third parties, HURREM HAMMAM WELLNESS & SPA is not responsible for
any issues that may arise regarding the Privacy Policy of any such third parties. By consenting to
this Policy, you hereby agree to release and to hold HURREM HAMMAM WELLNESS & SPA
harmless from any claims and/or damages that may arise from the actions of third parties.
National Security
In order to protect national security, the United States Government and other governments may
request access to shipment information and records, which typically includes party names,
shipment origin, destination, duration of transportation, form of payment, credit card numbers,
addresses, and telephone numbers. In response to such request, HURREM HAMMAM
WELLNESS & SPA will give access to all the information you provide at the time of use of the
Services to the applicable government agencies.
6. HOW WE RETAIN AND STORE PERSONAL INFORMATION
Retention and Storage
We will retain your Personal Information in our databases in accordance with our Records
Management Policy and applicable laws. This period may extend beyond the end of your
relationship with us, but it will be only as long as it is necessary for us to have sufficient
information to respond to any issues that may arise later. We may also need to retain certain
information to prevent fraudulent activity; protect ourselves against liability, permit us to pursue
available remedies or limit any damages that we may sustain; or if we believe in good faith that a
law, regulation, rule or guideline requires it.
Your Personal Information will be stored in secured locations and on servers as described in How
we protect Personal Information.
7. HOW WE PROTECT PERSONAL INFORMATION
HURREM SPA employs physical, administrative and technical safeguards to help protect the
confidentiality and integrity of Personal Information and to reduce the risk of loss, misuse,
unauthorized access, disclosure or modification of Personal Information. When Personal
Information is sent to our Users, we require in our contracts with them that they protect all Personal
Information in a manner consistent with the principles articulated in this Privacy Policy.
If you choose to contact HURREM HAMMAM WELLNESS & SPA through our Site, you should
be aware that any information transmitted electronically via the World Wide Web might not be
secure. HURREM HAMMAM WELLNESS & SPA assumes no liability for the loss of any
information that you transmit to us via the World Wide Web. However, if you provide your credit
card information on our Site’s credit card forms, we encrypt the transmission of that information
using secure socket layer technology (SSL).
In communicating with you, we may send e-mail as unencrypted plain text because we are aware
that most Users and Guests cannot readily process encrypted e-mail. This is done for your
convenience, but with the security concern that, if misrouted or intercepted, it could be read more
easily than encrypted e-mail.
8. HOW TO ACCESS, MODIFY OR CLOSE YOUR ACCOUNT
We endeavor to ensure that Personal Information is as accurate, complete and current as necessary
for the purposes for which we use that information. We encourage you to visit your account to
review your Personal Information. You can access your Personal Information and update it or
delete inaccuracies, as necessary.
If you wish to close your account, you can do so by contacting us as indicated in Contact
Information. We will respond to such requests within 30 days following receipt at the e-mail or
mailing address stated above. If we receive your request at a different e-mail or mailing address,
we will respond within a reasonable period of time, but not to exceed 150 days from the date
received. If you request that we close your account, we will promptly do so, to the extent possible.
Once your account is closed, however, you will not be able to use many of the services available
on our Site to Users, unless you re-register.
Please remember that we may not be able to honor your request if we are legally obligated to retain
information, or for other reasons described in Retention and Storage.
9. PRIVACY COOKIES AND PIXEL TAGS
A cookie is a small text file that our computer sends to your computer, and that your computer
sends back to us each time you make a request from our Site. A cookie contains a unique
identification number that identifies the visitor's browser, but not necessarily the visitor. A pixel
tag is a small graphic image similar to a cookie.
When you access our Site, we may place cookies, pixel tags or other code on your computer to
collect Session Data. These technologies are used to help us recognize you when you visit our Site
again or to help us customize your online experience. Unless you specifically inform us of your
identity (e.g., by registering with us or signing into your account using your account credentials),
we will not know who you are.
Most Internet browsers automatically accept cookies. You can instruct your browser, by editing
its options, to stop accepting cookies or prompt you before accepting a cookie from the sites you
visit.
If you decide not to accept our cookies, you will be able to access those parts of our Site that are
available to the general public, but you may not be able to access many of our Services.
Third Party Advertisers
Opting-Out
As part of the registration process we give you the ability to receive commercial communications
about Products and Services, updates to our Site and customized advertisements and promotions
that are targeted to your specific interests. We send these communications directly ourselves or via
third party service providers. If you do not opt-out from receiving these communications, we will
send them to you. At any time you may change your selection to receive or not receive these by
changing your preferences. In addition, these communications will include instructions on how to
unsubscribe.
Monitoring
HURREM HAMMAM WELLNESS & SPA may from time to time monitor and review any
information transmitted or received through our Site, or through telephone or e-mail
communications, for quality assurance and other purposes. We reserve the right to censor, edit,
remove or prohibit the transmission or receipt of any information that HURREM HAMMAM
WELLNESS & SPA deems inappropriate or in violation of our Site Terms of Service. During
monitoring the information may be examined, recorded or copied.
10. CHANGES TO THE PRIVACY POLICY AND CHANGES IN OWNERSHIP
We may change or supplement this Privacy Policy from time to time. Privacy Policy changes will
apply to the information collected from the date we post the revised Privacy Policy to our Site, as
well as to existing information held by us.
Please revisit this page periodically to stay aware of any changes. If we decide to change this policy
in a material way, we will obtain the necessary consents required under applicable privacy laws if
we seek to collect, use or disclose Personal Information for purposes other than those to which
consent has been obtained, unless otherwise required or permitted by law. If any proposed change
is unacceptable to you, you may request that we close your account.
11. DISPUTES
HURREM HAMMAM WELLNESS & SPA understands that the security of your personal
information is important, and therefore, provides commercially reasonable administrative,
technical, and physical security controls implemented to protect personal information of all its
users. Notwithstanding, HURREM HAMMAM WELLNESS & SPA hereby disclaims any
liability for any unauthorized access to or use of our servers and/or personal or financial
information stored therein. Further, Quick Load cannot ensure or warrant the security of any
information transmitted to us or received from us or through one of our applications and disclaims
any responsibility for or liability related to loss or damage of whatever nature due to harmful
programs received from this site or by means of files downloaded from this site. By consenting to
this Policy, you hereby agree to release HURREM HAMMAM WELLNESS & SPA from any
liability and to hold HURREM SPA harmless for any damages that may result therefrom.
12. CONTACT INFORMATION
If you have questions or concerns about: (a) this Privacy Policy; (b) the collection, use,
management or disclosure of your Personal Information; or (c) accessing, modifying or closing
your account, you may contact us as indicated below. We will attempt to respond to your questions
or concerns promptly after we receive them.
E-mail: [email protected]
Telephone: (305) 200- 2255
Final Prompt
By using the Services, you hereby warrant and represent that you have read, understand and agree
to all terms and conditions herein, including our Terms of Service which is incorporated herein
(Privacy Policy) by reference. You further warrant and represent that you are giving HURREM
HAMMAM WELLNESS & SPA permission to use and store such information consistent with this
Policy and our Terms of Service.